Check Discovery Before Rebuilding the Wallet
When Nano X does not appear in Ledger Live’s iPhone device list, start with discovery conditions: a powered and unlocked Nano X, enabled Bluetooth, app permission, and one nearby phone session. The app is now Ledger Wallet. An empty list does not imply that the hardware’s accounts or recovery backup are invalid.
First identify which list is empty. The iPhone’s general Bluetooth screen, the app’s discovery results, and a saved device list describe different states. Record the location and any message rather than treating them as interchangeable.
Make Nano X Available to the Intended App
Charge the device sufficiently and unlock it using its buttons. Check Bluetooth in its control settings and leave the hardware ready for the connection task. A visible screen is not enough if it is locked or Bluetooth is disabled.
Keep the iPhone close and end an active Ledger session on another phone. Close competing wallet applications. The purpose is one identifiable attempt, so you can tell which prompt and discovered device belong to it.
Use Ledger’s Nano navigation reference if the physical controls are unfamiliar. Short confirmation presses and holding both buttons for the Control Center are different gestures; do not select a reset command while looking for Bluetooth.
Inspect iOS Access and App Discovery
Review the app’s permission in Settings, Privacy & Security, Bluetooth. Apple’s permission documentation distinguishes app authorization from the phone radio being enabled. A functioning speaker or watch does not settle this app-specific permission.
Start the Nano X connection flow inside the wallet app and watch the hardware too. If a device name is abbreviated after maintenance, identify your own device deliberately rather than ignoring it solely because an old tutorial shows a longer name.
If discovery now succeeds, continue to the code exchange and device confirmation. If the codes differ, cancel that attempt. A similar device name cannot justify accepting a mismatch.
Distinguish a New Search From a Stale Association
If Nano X appears in saved settings but not in a working app session, do not assume the radio is defective. A remembered association can remain after its connection state becomes unusable. Ledger’s Bluetooth troubleshooting describes coordinated pairing removal when smaller checks do not help.
Follow the current Nano X branch, including the app record, phone association, and hardware pairing state as instructed. Reset pairings and Reset device are different operations. Factory-resetting the wallet is not a discovery repair.
After rebuilding an association, start again through the app and confirm both screens. A successful device-management action is stronger evidence of a live session than a portfolio that simply remained visible from earlier use.
Interpret Remaining Failures
If nothing appears despite correct conditions, record iPhone, app, and Nano X software versions and the exact stage. A comparison with another supported phone can help show whether the symptom follows the original phone, but do not copy wallet secrets into software for that test.
Allow a progressing hardware OS installation to finish before restart or host-switch experiments. If maintenance already failed, use model-specific continuation first. Ordinary discovery tests should begin only in an appropriate idle state.
Device-List Questions
Can an iPhone USB Cable Replace Bluetooth for Nano X?
The current supported iPhone route uses compatible Bluetooth hardware. A connector that fits does not establish the Android-style wired Ledger workflow on iOS.
Does an Empty Device List Explain a Stale Balance?
Public account data and live hardware communication are separate. Investigate the actual failing operation rather than assuming one symptom proves the cause of the other.
Must I Enter the Phrase to Add Nano X Again?
No. Pairing uses device interaction, not a recovery phrase typed into the phone. Keep that backup private and offline.